About us

HAOMAISON is the store name used by an independently operated online retail business based in Hangzhou, Zhejiang, China.

We sell practical pet products to customers in the United States through haomaison.com. HAOMAISON is a retailer, not the manufacturer of the third-party products in our catalog. Products are sourced from independent suppliers and are not manufactured or branded by HAOMAISON unless a product page explicitly states otherwise.

Our catalog includes pet beds, feeding tools, grooming basics, toys, collars, carriers, cat furniture, litter accessories, and daily care products. Supplier and manufacturer trademarks, when present, belong to their respective owners.

Product prices, applicable taxes, and shipping charges for United States shoppers are shown in USD before payment.

Store name: HAOMAISON

Operator type: Independent individual online retailer

Business model: Third-party product resale through haomaison.com, with order fulfillment and delivery provided by independent suppliers, fulfillment providers, and shipping carriers.

Business correspondence address: No. 1-8 Guling Road, Xixing Subdistrict, Binjiang District, Hangzhou, Zhejiang 310051, China

Customer service email: support@haomaison.com

Customer service phone: +86 188 6848 4253

Customer service hours: Monday-Friday, 9:00-18:00 China Standard Time

Typical response time: within 1-2 business days

Shipping times, return steps, privacy information, and terms are available from the footer of every page. Contact us before ordering if you need clarification about a product, delivery, or return eligibility.